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120 Riverview Street • Franklin, NC 28734 • (828) 524-8411
Patient and Family Information
Angel Medical Center's Patient and Family Information Section will assist in answering most of your questions. Please explore the menu on the right to learn more.

Patient Safety
Angel Medical Center strives to provide safe delivery of health care services in an injury-free environment, and to actively reduce risk by recognizing and taking action to eliminate hazardous conditions. Safety is incorporated and communicated in all aspects of the health care environment.

Examples of patient safety initiatives include: Infection Control and Medication Safety

Public Information Notice

If you have a particular concern about the care you receive while at Angel Medical Center that has not been addressed please contact Administration at 828-349-6622. The issue will be thoroughly investigated and every effort will be made to provide an adequate response. If, however, you feel your concerns were not resolved through the hospital you may contact the Joint Commission on Accreditation of Healthcare Organizations at 1-800-994-6610, by emailing complaint@jcaho.org., by FAX at 630-792-5636, or by mail:

Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, Il 60181

 

 

Infection Control and Medication Safety

Infection Control

Preventing Infections in the Hospital
Infections can occur after many types of medical procedures and tests. There are several things you can do to help prevent infections from developing during your stay in the hospital.

• It is very important that family members and anyone assisting in your care wash their hands before working with you.

• Wash your hands carefully after handling any type of soiled material. This is especially important after you have gone to the restroom.

• Since you are a member of your healthcare team, do not be afraid to remind doctors and nurses about washing their hands before working with you.

• If you hand an I.V., keep the skin around the dressing clean and dry. Tell your nurse promptly if the dressing works loose or gets wet.

• If you have any type of catheter or drainage tube, let you nurse know promptly if it becomes loose or dislodged.

• If possible, ask your friends and relatives not to visit if they themselves feel ill.

• If you have diabetes, be sure that you and your doctor discuss the best way to control your blood sugar before, during and after your hospital stay. High blood sugar increases the risk of infection and delays healing.

• If you are a smoker, you should consider a smoking cessation program. This will reduce the chance of developing a lung infection while in the hospital and may also improve your healing abilities following surgery.

• It is important that you turn, cough, and deep breath (as instructed) after surgery. This will reduce the chances of you developing a lung infection.

• It is important that you get out of bed (as instructed) after surgery. Don’t be afraid to ask for help or sufficient pain medications.

AMC offers several community education programs to benefit your health. Click the link for more information on these programs.

Medication Safety

Our medication use review group is taking a very proactive role in making medication use safer both in our hospital and out in the community. We are doing this by building in processes and med error prevention steps such as using more advanced technology (like barcoding), computer safety checks to catch errors before they happen, warning labels and staff training. Community opportunities like the county fair and other programs are used to educate about medication safety at home. Free wallet cards that patients can use to list their current medications are provided as well. But most importantly, we are changing how we think about errors so we can develop a culture or atmosphere of safety at our hospital. Medication safety is very important to us!

Report Safety Concerns

To report patient safety concerns call (828) 524-8411 and ask for extension 4468

Important Links

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