| While
a patient at Angel Medical Center you have the right
to expect:
• Pain
Management
• Information
about pain and pain relief measures.
• A
concerned staff dedicated to the prevention of pain.
• Health
professionals who will respond quickly to your reports
of pain.
• Your
reports of pain will be believed.
• Assessment
& regular re-assessment of your pain.
• Quality
Care.
• A
reasonable response to any request.
• Consideration
of psychosocial, spiritual, cultural values, and personal
comfort without discrimination.
• Respectful
care by competent personnel including age-specific care.
• Make
decisions regarding your health care.
• Accept
or refuse medical care.
• Be
fully informed about your care.
• Be
made aware of, and to refuse to participate in research.
• Be
made aware of your attending physician and all others
participating directly in your care.
• Be
provided privacy and an age-appropriate environment.
• Have
all medical information treated as confidential.
• Be
made aware of hospital rules and regulations.
• Expect
emergency procedures to be implemented.
• Assistance
in obtaining a consultation or an interpreter.
• Have
access to information contained in your medical record.
• Be
transferred if the hospital cannot provide expected
care after receiving information concerning the need
for, risks, and alternatives to transfer.
• Full
financial resource information and explanation of your
bill.
• Be
informed of continuing health requirements.
Communicate with an individual authorized to act on
your behalf.
• Have
the authorized individual act on your behalf.
• Refuse
to see anyone not officially connected with the hospital.
• Wear
appropriate clothing/religious or symbolic items.
• Expect
reasonable hospital safety practices. |
•
Present complaints.
• Participate
in the consideration of ethical issues regarding your
care.
• Have
appropriate care and support provided to you and your
family during times of grief.
• Have
an advance directive (living will, Healthcare Power of
Attorney) and to have them honored.
• Not
to have your care conditional upon the existence of an
advance directive.
• Care
without discrimination based upon race, color, sex, sexual
preference, national origin or source of payment.
• Consideration
for your time and personal comfort.
• Not
to be awakened unless medically necessary.
• Medical
and nursing treatment that avoids unnecessary physical
and mental discomfort.
• Be
free from needless duplication of procedures.
• Not
to be restrained except by your physician’s order.
• Information
concerning outcomes of care including significant unanticipated
outcomes of care. Your
Responsibility
• To report to your nurse anything that
makes you feel unsafe such as a nurse offering you a
medication that you don’t think you are supposed
to get, or equipment in your room that does not appear
to be functioning properly.
• Is
to discuss pain relief options with your doctors and
nurses.
• Ask
for pain medicine when pain first begins.
• Help
your doctors and nurses make a pain relief plan.
• Tell
your doctor or nurse about any pain that will not go
away.
• Not
to worry about getting “hooked” on pain
medication.
• To
follow the recommended treatment plan.
• Provide
accurate and complete information.
• Your
actions if you refuse treatment.
• Assuring
your financial responsibilities are met.
• Following
hospital rules and regulations.
• Being
considerate of the rights of others.
• Informing
staff of the existence of an advance directive.
• Informing
a supervisor or the administrator of a complaint.
A detailed copy of patient rights is available
upon request.
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